In an official statement released on January 31, 2025, the developers of “Date A Live: Spirit Crisis” have announced the end of service for the game. The platform will cease operations on February 28, 2025, at 15:00 (Japan local time). This announcement details the termination schedule and the process for requesting refunds for paid diamonds that have not yet been used.
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Announcement Details and Timeline
The official notice highlights several key points related to the service shutdown.
Starting January 31, 2025, 15:00 (Initial Update)
- Suspension of New Creations and Purchases:
- The creation of new characters and in-game purchase functions will be disabled.
- Existing characters can still be played until the service closure date.
- Delivery of Pending Rewards:
- Purchased passes, such as the Pass and the Monthly Pass, will continue to receive their regular rewards until the end of the service.
- Cessation of Updates:
- Regular updates to the game version will be discontinued.
- Opening of the “Spirit Summon” Gacha:
- In this update, a special gacha will be opened that includes all characters and exclusive items.
- After the opening, resources for the gacha and various training items will be distributed to all players free of charge via in-game mail, continuously from January 31st to February 28th.
On February 28, 2025, 15:00
Definitive Closure of the Servers:
- At this time, the game servers will be shut down and the service will be officially considered terminated.
Refund Process for Paid Diamonds
Due to the end of service, a refund process has been established for purchased diamonds that have not been used. The key points of the process are:
- Refund Subject:
- Only paid diamonds (Paid Diamonds) that remain unused at the time of service closure (February 28, 2025, 15:00) will be refunded.
- Diamonds earned for free (Free Diamonds) or already used are not refundable.
- Balance Verification:
- Players can verify their diamond balance (paid and free) on the game’s main screen. The balance recorded on the server at the time of closure will be taken as the reference.
- Refund Application:
- After the service closure, upon launching the application, a Refund Application Form will automatically be displayed.
- It is important to not uninstall the application until the refund process is complete.
- Application Period:
- The form will be available from February 28, 2025, 15:00, until April 30, 2025, 14:59. Applications submitted outside of this period will not be accepted.
- Additional Conditions:
- All fields in the form are mandatory.
- Refunds will only be accepted into bank accounts within Japan.
- In case of discrepancies in the paid diamond balance, the server record at 15:00 on February 28, 2025, will be taken as the reference.
- Refund Processing Time:
- Once the application period has closed, the verification process is expected to begin and refunds are expected to be issued from May 20, 2025 (tentative), and may vary depending on the volume of applications.
Application Removal
Deadline for Downloads and Applications:
- On April 30, 2025, at 15:00, the application will be removed from the Android and iOS stores, marking the end of downloads and the ability to submit new refund applications.
What do you think about the closure of the Japanese server for Date A Live: Spirit Crisis? Tell us your opinion!
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